Terms and Conditions
Welcome to Mix and Grind,
MixandGrind.com.au provide their services to you subject to the terms and conditions given here under. If you visit us at MixandGrind.com.au, you accept these Terms and Conditions of use. Please read them carefully. In addition, when you use any current or future MixandGrind.com.au service (e.g. Your Account/Profile, Gift Certificates, and Your Reminder Service, etc.) or visit or purchase from any business affiliated with MixandGrind.com.au, whether or not included in the MixandGrind.com.au web site, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by BuyIndianKitchen. By using the shopping services of Mix and Grindyou agree to be bound by these terms and conditions. All products/services and information displayed on Mix and Grindconstitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Mix and Grindreserves the right to accept or reject your offer at any time or under any circumstances.
"MixandGrind.com.au" / "BuyIndianKitchen" / "website" means the online shopping platform and the services provided by it and its affiliates owned and operated by buyIndian Kitchen which provides a venue / platform to the Users of Mix and Grindto buy the products listed on MixandGrind.com.au.
"Vendor" / "seller" /"affiliates" shall mean the person or any legal entity who offers for sale, sells the products on the Mix and Grindplatform / website.
"Product/Products" means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on Mix and Grindby its Vendor and the related description, information, procedure, processes, warranties, delivery schedule, etc.
When you visit Mix and Grindor send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The logo / image of Mix and Grindon the home page of the website & other pages and as used in the communication to the User is registered by Mix and Grindand cannot be used or communicated or distributed without the specific and written permission of BuyIndianKitchen.
License and Site Access
Mix and Grind grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case Mix and Grindgives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BuyIndianKitchen. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MixandGrind.com.au and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" and BuyIndianKitchen's name or trademarks without the express written consent of BuyIndianKitchen. Any unauthorized use terminates the permission or license granted by BuyIndianKitchen. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Mix and Grindas long as the link does not portray BuyIndianKitchen, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any Mix and Grindlogo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. Mix and Grinddoes sell products for children, but it sells them to adults, who can purchase with a credit card or otherwise. If you are under 18, you may use Mix and Grindonly with involvement of a parent or guardian or otherwise, Mix and Grindhas the right to cancel any order or service to the User. Mix and Grindand its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Mix and Grindand its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Mix and Grindis associated with various business partners for the supply and service of goods directly to the customers. Buy Indian Kitchen is a marketplace for the products with its business partners. The after sales service and warranty for the products sold by our business partners, as duly applicable, for the respective products, will be taken undertaken and handled by the respective business partners or through their respective service centres.
Suspension due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to BuyIndianKitchen, Mix and Grindmay in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of BuyIndianKitchen; The user has provided wrong, inaccurate, incomplete or incorrect information; The user attempts to defraud Mix and Grindby using the functionalities on the website; Your actions may cause any harm, damage or loss to the other Users or BuyIndianKitchen; Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the Mix and Grindsite will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
Mix and Grind and its affiliates attempt to be as accurate as possible. However, Mix and Grind keeps the information changed at frequent intervals.
In case of Invalid or wrong address enter by customer, In case of wrong or invalid address the item will be returned back to the seller. The order will be cancelled and refunded, customer has to place an new order. However the to and fro shipping cost will be detected before refunding based on the product weight. Any shipping damage help in transit will be bared by the customer. Hence please ensure to input the correct shipping address while placing the order.
Except where noted otherwise, the Selling Price/BI price/RRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/BI price/RRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price/BI price may represent "open-stock" prices, which mean the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement. The final price that will be applicable to a user for purchase and payment will be as per the price that is displayed in the shopping cart of the customer which can be inclusive or exclusive of any other charges in terms of the usage of the website.
Customers are requested to contact and follow the user manual of the products. Buy Indian Kitchen is only online portal/platform for products display and sales, we do not own or manufacture any products that are displayed in the website. No refunds will be given if you have simply changed your mind.
You shall indemnify and hold harmless BuyIndianKitchen, its subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement and Terms and Conditions or your violation of any law, rules or regulations or the rights of a third party.
Mix and Grind shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.
This site is created and controlled by BuyIndianKitchen. Mix and Grindreserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of BuyIndianKitchen. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.
These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.
After you place an order using Our shopping cart, We will check the information you give Us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with Us for any reason whatsoever. If We reject your order, We will attempt to notify you using the e-mail address you have given Us with the order. Your credit or debit card will normally not be charged if We reject an order, but We will process a refund if the charge has been made against your card. Stock levels displayed to you are accurate at the last known update, however, stock availability is subject to change. If there are any changes in available inventory at the warehouse in the time between you view a product, add an item to your Shopping Cart and commit to a purchase, and We are unable to fulfil your order, We will notify you as soon as possible.
Disclaimers and Limitation of Liability
To the full extent permitted by law, We exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages.
To the full extent permitted by law, We exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms.
These Terms are to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions or obligations. If such legislation applies, to the extent possible, We limit Our liability in respect of any claim to, at Our option:
(a) in the case of goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the supply of spare goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of having the goods repaired;
We and Our affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Site will be uninterrupted or error-free.
We do not warrant the accuracy, integrity or completeness of the content provided on the Site or the products or services offered for sale on the Site.
No oral advice or written information given by Us shall create a warranty.
We are not liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Site, including but not limited to reliance by you on any information obtained from the Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance.
We are not liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the products. Please read the user's manual carefully before using the products.
The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if We have been advised of or should have knowledge of the possibility of such damages.
You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the Site.
Should We suffer any loss as a result of a transaction entered into by a minor, refund can be sought from parents or legal guardians of the minor.
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.
All products listed in our website comes with standard warranty. Warranty is limited to six months when products are used for commercial purpose. Products like wet grinder, melangeurs, nut butter grinder, mixers and blenders are cover with warranty on the base machine, how ever wear and tear parts like drum, stones, jars, blade and bush are not covered by warranty and needs frequent replacement based on usuage level. Warranty is void if the product is used for the different purpose than intended or experimented than advertised or modified or physically damaged or mishanded. Customer pays the to and fro shipping charge for warranty service.
Refund / Return Policy
Your satisfaction is our primary concern. If you receive a damaged item, please contact us we will send you an return label to send it back. We can provide a replacement product once we receive the item.
In case customer is not satisfied with the product or the product not as described, customer must return the product within 7 days of purchase back to us in an unused condition and orginal packing.
Return Policy - COVID 19
Your satisfaction is our primary concern. All our products range are personal use food, kitchenware and cookware related products, with high care of hygine factor and COVID 19, In order to protect our working environement and warehouse, we do not accept return of delivered products for any reason.
Your satisfaction is our primary concern. Unfortunetly due to meet the high demand and increase in shipping and cargo charges, an cancellation fee of 10 % apply. This cost will help us cover the admin, bank charges and courier / shipment withdraw fee, packing and warehouse restoration cost.
Power Plug Suitable
Every product is shipped with global plug adapter. Customer may need to use the plug adapter to suit their country switch / plug board based on the country of purchase. All electrical products listed in our store come with standard Type B plug and an global adapter to suit your country.
LIMITATION OF LIABILITY & RELEASE
You acknowledge and agree that, under no circumstances shall The Mix and Grind be liable to you or any other person for any damages, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, data loss or corruption, or liability arising out of, or related to, the services provided by The Mix and Grindor the installation, use of, or inability to use your products, goods or other services. In consenting to the performance of the Service you agree to release and hold harmless The MixandGrind, its agent contractors and staff from and against any loss, liability or damage that you may suffer, including but not limited to, walls, skirting boards, floors, etc. As subject to your statutory rights, under the Indian Consumer Law or other similar State and Territory laws, the liability of The Mix and Grindis expressly limited to repeat of the Service or the cost of the service being provided.
The Mix and Grind will use its best efforts to deliver timely service notwithstanding unpredictable schedul volume spikes, unscheduled transport or sickness problems and other factors beyond our control, including but not limited to power failure, technical breakdowns and acts of God. The Mix and Grindwill provide the service to the best of its ability, however, The Mix and Grind makes no guarantee as to the service quality nor does it accept responsibility and liability for ongoing service matters other than those provided for in these terms and conditions. If The Mix and Grindability to render the services is impaired by your failure to cooperate or circumstances beyond the control of The BuyIndianKitchen, The Mix and Grindmay choose not to provide the services and where appropriate will provide you with a refund. Service can also be denied if dangerous or unhealthy condition are present. The Mix and Grindwill not disassemble, deconstruct or break down any product for haul-away even if necessary for removal. It is your exclusive responsibility to dispose of any goods that will be replaced by us in carrying out the service.
Price Specification Model Description
Price listed in our website is the final price. Offer, promotion, price, specification, model and description are subject to change without notice.